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Service
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Hyundai, Kia losing ground to luxury imports at home as tariffs fall
… is developing diesel engines, which have become popular in the imported brands. And it's remodeling some dealerships and service centers to better compete with the upscale digs offered by the Germans. Soft side Hyundai has considered creating a separate …
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Audi overtakes BMW as India's top-selling premium brand
… t say when. "It is important that you are present in smaller cities," said Kern. "The first car will sell, but from the second car, you have to be present with sales and service . You have to have financing and service in place."
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Behind the scenes, Straubel keeps Tesla running at pivotal time
LOS ANGELES (Bloomberg) -- Elon Musk was fresh off the sale of PayPal and starting another business, commercial rocket service Space Exploration Technologies Corp., when he met kindred spirit JB Straubel. Their shared belief that consumer electronics …
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Family-Friendly Nissans (5/17/13)
… sixteen month residual values of 32%. Or harder. We will service the customers. Better than anybody else in this industry ..... it appears the automaker is making progress in the customer service arena according to an interview with the Detroit news. Weis …
vehicles had sixteen month residual values of 32%. Or harder. We will service the customers. Better than anybody else in this industry. That was GM North America boss mark Royce back in the summer of 2011. -- it appears the automaker is making progress in the customer service arena according to an interview with the Detroit news. Weis is GM's customer retention or loyalty rates slipped to around 35%. Before -
Jaguar launches plan to spruce up U.S. stores
… will appeal more to the senses. The biggest difference is a lot more color." The new standards include a canopy for the service drive, a heritage wall and a performance center that will showcase the latest car. In addition to the traditional British …
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A Benz Beauty With Brains (5/15/13)
… transit systems. Automotive News is hosting a webinar tomorrow in were gearing it toward dealership service departments. It's called get off the service discount treadmill and keep your customers for life. Check out auditors that power trading for …
News is hosting a webinar tomorrow in were gearing it toward dealership service departments. It's called get off the service discount treadmill and keep your customers for life. Check out auditors that -- power trading for more information. That's our time. We'll -
Lawsuit claims defects in Ford 3.5-liter V-6 EcoBoost engine
… moisture from the tube into the engine. Ford knew of the problem, the suit says, because it published several technical service bulletins and suggested potential fixes to dealers covering the F-150. According to the suit, owners weren't informed …
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True Value of Tesla? (5/15/13)
… things up with a quick program notes will be hosting a webinar tomorrow geared for dealership service departments. It's called did not the service discount treadmill and keep customers for life. Check out news.com slash pilot training more …
quick program notes will be hosting a webinar tomorrow geared for dealership service departments. It's called did not the service discount treadmill and keep customers for life. Check out -- news.com slash pilot training -- more information. That is -- time for -
GM Financial sees prime-risk loans in 2014
… GM that GM Financial needs to offer commercial dealers a prime lending product so that we can provide a one-stop, full- service captive experience for these dealer relationships," Berce said. Milestone Meanwhile, GM Financial, created by GM from …
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IRS changes could ensnare dealers who reinsure
… investment, you may need to report it." Many dealers use reinsurance to boost profits from FandI products, especially extended- service contracts. Usually working with the big insurance companies that issue the contracts, dealers -- often the dealer principal …
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Americans, especially young, continue to drive less, report says
… forms of transportation such as mass transit or biking. The report cites a recent survey by KRC Research and car-sharing service Zipcar in which 44 percent of those 189 to 34 said they have consciously sought to use alternative forms of transportation …
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Former Mercedes spokesman A.B. Shuman dies at 72
… the next five years in the Navy, with the majority of his service time spent as the pilot of a submarine-hunting P2V Neptune ..... and two sons. Funeral arrangements were private. A memorial service has been scheduled for May 31. The location will be announced …
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Honda to convert Ohio seat plant for Acura NSX output
… build the car in limited numbers and keep it exclusive. "There will be exclusive weld, paint and assembly, and vehicle service departments," said Clement D'Souza, the associate chief engineer at Honda of America Manufacturing who will oversee production …
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Manufacturers could challenge Colo. franchise bill
… Hickenlooper before becoming law. Dealers say it will ensure that all state franchise protections apply to all dealership sales and service agreements regardless of when agreements were last updated. Manufacturers say that automakers already are following the law …
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Detroit Perception Picks Up (5/13/13)
… safety features and inferior materials. AP says Brazil's death rate from our Rex is four times that of the US. The news service analyzed Brazilian health ministry data. Go big or go home. That seems to be the role at Volkswagen lately witnessed the …
from our Rex is four times that of the US. The news service analyzed Brazilian health ministry data. Go big or go home. That seems to be the role at Volkswagen lately witnessed the German -
Akerson sees GM profits streaming from in-vehicle connections
… safety services through a 2G cellular service . He saw the chance for far more services ..... partnership with ATandT Inc. to offer 4G LTE service next year in most 2015 model-year vehicles ..... debate within the auto industry is how such service will be provided. While GM is embedding …
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NHTSA looks into Chrysler Group, Mazda vehicles
… latch mounting screws were missing. NHTSA usually begins a preliminary evaluation when consumer complaints or manufacturer service bulletins suggest there may be a harmful defect. Once that evaluation is complete, the agency begins an engineering analysis …
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China is a learning lab for Lincoln
… luxury malls for new ideas in customer service that eventually could find their way back ..... upfront investments and differentiate the service ." Farley declined to say how many dealers ..... dealers to provide the kind of luxury service consumers would experience at boutique …
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Are FandI products next?
… estimated $441 in dealer reserve. Jackson, a self-proclaimed "worrier," says going after add-ons such as extended- service contracts makes little sense because the number of complaints in the industry relative to the volume of such product sales …
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Tesla falters in Texas; N.C. fight goes on
… bill, Tesla still sees a legal path to obtain a dealer license in North Carolina, O'Connell said. The company opened a service center in Raleigh, N.C., in January. It aims to open a retail store in the state in 2014. If the bill passes, "They …
