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GM’s Akerson: Employees are ‘agents of change’

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  1. General Motors0:08, 0:19, 0:45
  2. GM0:02, 1:18, 3:24
  3. Dan Akerson0:03, 0:17, 3:22
  4. Chevy Malibu4:48
  5. Ninth Ward0:14
  6. Automotive News0:05, 8:53
  7. spending cuts7:58
  8. Green sheet7:05
  9. recognition system6:43
  10. bell labs7:01

Thu, 6 Dec 2012|


Automatically Generated Transcript (may not be 100% accurate)

Not a part one of our discussion with GM CEO Dan Akerson he sat down with the Automotive News last week. For progress report on General Motors are Leslie Allen has more. You can't just dictate from the thirty Ninth Ward one thing's pretty clear Dan Akerson wants cultural change at General Motors. I hear these stories of what it was like five in ten years ago with the personalities and egos which analysts tower. There is a there is a harmony in any case. Synchronous. Aspect to the way that this company is working that really. Makes me proud. Akerson says he's kind of events that people are starting to feel empowered -- General Motors. They are agents of change. That they aren't held back by. Well that's way we've always done it thinking there and and and and is it I don't you can bring me and I could be gone tomorrow. The besieged and planet. And it goes in and nothing. Motivates people like. Of bankruptcy. And the anxiety and fear and quite frankly the embarrassment and the disappointment of it and I would say. This generation of GM employees is highly motivated. To improve. Not repeat the mistakes of the past. And -- from our fresh thinkers that. -- on his agenda. An aggressive schedule of vehicle launches into money thirteen. Including on versions of GM's pickups and suvs. We've had the quote unquote oldest portfolio in the marketplace that will radically change over the next twelve. 24 months. But the 64 year old actress and says he likes challenges. A big one. Bringing GM's once recommended back office operations into alignment. We need to fix some fundamentals here and we are in that will make us a much better competitor. In ways that. The car guys never could've imagined. How deep will it go this will maybe surprise you we re able if necessary to tell you the profitability by car by -- -- by then number. That's a powerful thing to say. One of his priorities besides continuing to streamline product development. -- to bring information technology and house again IT. A small. What could be written on hi -- General Motors angles back to 1980. Whenever we bought EDS. Strategic error. To see to buy it basically push all your people. Into this. EDS. This navy veteran compares farming out IT. -- the military hiring another country to do the work of the Marines. Information technology he says should be at the core of an automaker just like engineering or design. In our next installment. There's no other car like this ever. Akerson talks technology. Products and his goals for Cadillac. For Auburn is now I'm Leslie Allen. About a year after Dan Akerson took the reins at GM in late twenties had he famously declared. I am not a car guy. Despite that there are some products even a non car guy can get excited about. Here's Leslie L with part two of our exclusive interview with -- Near the top of that person's list. The plug in Chevy -- Last week consumer reports -- 92%. Of -- owning subscribers who responded to a survey. Said they will buy the car again. An actress then -- he can't resist the little bragging. We've taken so much grief for this. A five bucks compares that at one end -- staying together it's great 92 say it's great the other say it's good. There's no other car like this ever. I mean. They've taken so much heat on this report that ever bought. There is a problem. Problem is not making a lot of money. And me in any. In this second generation we think we're gonna take out some number on the order five to 101000 dollars depending on volume. See the full -- -- -- proselytizing this is unique car that has won this event. That's the cost at its current five. Now last for the Chevy Malibu it's gotten mixed reviews and that hasn't escaped the attention of the CEO. He says he personally liked the car. Nonetheless. We are going to. -- mid cycle on enhancement. Not dramatic by this time next year. And with efforts to create a global presence for Seve well underway. Akerson wants the same for GM's luxury mark Cadillac. Leading the charts. Caddies global chief Bob Ferguson his appointment raised eyebrows because Ferguson's background is in public policy and Telecom. They have global experience. Something the boss considers vital in an executive. Where regional brand. And to be a global brand in -- global. Oversight -- -- oversight and Bob has that assignment. Akerson says one way Cadillac can compete is by targeting younger buyers this segment of the luxury brand we need to be successful. Is in the small like -- Segment and that's the -- yes still he's beating up a whole lineup. Right now we are now have product and 80%. These luxury market we weren't there before. And that includes the PTS which is due for -- fresh next year. The mid luxury XTS. A new escalade SUV doings -- -- thirteen. And the plug NE LR. It's probably the best portfolio we've had been. The generation. To go back that far. Now we also ask -- about his views on technology. He says look for radical changes in the next few years -- GM in the forefront. Taylor crying and he says -- apples -- voice recognition system into cars is just the earth that. If you abroad and someone from apple here five years ago this whole industry would be radically different in this area of infotainment. And that's what we have quietly done. We've got people in from Lucent's bell labs. Some of the cares it's okay. Green sheet of paper -- clean sheet of paper. Go. -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Or whether Ford doesn't or. Won't like does it will be it'll come faster than people think -- Later this week Akerson on car sales and the dangers of this booklet. For -- and is now I'm Lesley hale. Now the final installment in our exclusive interview with -- GM CEO Dan Akerson. As our Leslie Allen reports there's a big wildcard in GM's future. No this time it's not Europe or China. It's Washington DC. I think it is serious. And that's -- view on the phone call fiscal -- A series of automatic spending cuts and tax hikes that could soon take effect. That is unless congress and the president agree on a way to cut the deficit. -- that -- get the country's fiscal house in order. That'll provide certainty that I think people. Possibly sustain this. Recovery. He says the big risk if a drop in discretionary spending translation. Less money for people to buy cars. While some experts predict sales will hit 151000000. And 2013. Act person sees -- more conservative fourteen to fourteen point five million. That all presupposes that we don't fall off the cliff. I think I do think that could disrupt among third quarter -- not careful what you ask for more on actress and be sure to catch our talk from the top feature and Monday's print edition -- Automotive News. For -- and is now. I'm Leslie Allen.

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You can see that the traffic stop here around you know 4 o'clock 3:34 o'clock. And which something we like by the way. Head Porter Javier helps new Hyundai he's up to the bridge. But determining the location of this heavy duty elevator was a challenge during the planning phase of the project. didn't want to an unsightly exterior lift for all to see so. We figured that we put in the blue box this box bearing a big Hyundai logo. You can still see the cars going up and down its visual but it's not an if you don't see any of the mechanics of the list. So that was a very nice clever design when the sun sets up programmable LED system kicks him. Projecting in a of colors against the bridges white background. We have. Design that took advantage of the traffic there's 600000. Vehicles that drive this freeway on a daily basis and we want it to us. Bill that in a way that they remember that there is on the story here so how is this door impacted drivers. Instances of one story in particular comes to mind. There was that element that bought a car from us and he he said I've been driving this freeway for twelve years. And I've never. Knew there was and they store here. And he he then you man and I end up buying a car. NASA says there's a good reason why many drivers zipped by the dealership in the past. This is what it looked like when massive in his business partners acquired the store in late. the eleven we would call it a glorified. Trailer we had to add a couple of trailer just to conduct business while we are designing in that building. This building. It was a big big change. From what it was and what it is today. The same can be said. For the dealerships significant turnaround in sales. The Hyundai store was selling about. Some are around eight to ten cause a month's new cause of months. And now we're currently selling around hundred parts of. The old facility presented another problem. We had a difficulty hiring the right people when we were in a trailer but that hasn't been an issue since the new building opened its doors. It features a massive show room filled with flat screen televisions in plenty of workspace. If you people like. To be here. They will treat your customers rights and we try to. Create the culture that this is your home. A total of 39 employees worked at the Hyundai store in a nearby Chevy dealership. When asked if it is business partners bought them in 2011. Today 105. Employees worked at the dealerships. About a third of those staffers share their time between the two stores. Quite a few jobs that were added to the community. Back to construction. if it is team broke ground on the new Hyundai store in of 2013. Our goal was to. Opened stores before Thanksgiving and we did the project also came in 800000. Dollars under budget. Due in part to win Hyundai serving as general contractor. In in in the house consultant coordinating work on the project. The move gave more control in terms of spending choosing subcontractors. In design flexibility. For example the source conference room looked good on paper. And then when we looked at its. It was too small and we had to redesign it and the ability to have the contractors. Working for us it was we were able to do that fairly easy we had to. a couple of walls and and it was. Done the fifteen year old massive was born in Egypt and moved to LA as a team. He's held numerous dealership positions over the past thirty years. Including market president for about a dozen AutoNation stores in Southern California. He says other retailers looking to rebuild. May want to consider adding the title of general contract. This is my first dealership and this is something that. It's something that every penny counts in the end. NASA believes he's made when Hyundai in Carson a destination. People make choices every day. People make is that where they gonna work where they can five. 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