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Why Dealerships Lose Staff (12/18/12)

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  1. General Motors1:33
  2. Windsor Ontario4:15
  3. GM's1:40
  4. Automotive News0:20
  5. Chrysler Town & Country4:10
  6. Highway Traffic Safety Administration2:12
  7. life balance0:29, 0:59
  8. maximizing sales1:15
  9. retention rate1:02, 1:27
  10. annual purchasing1:47

Tue, 18 Dec 2012|

Among the findings: Workers weary from working weekends; GM's new purchasing chief; $17.35M Toyota penalty a warning?

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Automatically Generated Transcript (may not be 100% accurate)

Burned out a new study reveals why some dealerships lose employees. Details coming up. It's good to see you on this Tuesday. I'm Tom -- effect earlier this year when an Automotive News held its first 100 best dealerships to work for that. Winners told us time and again that offering a work life balance leads to happy engaged employees. We're very cognizant of the fact that family is the reason we work. So without that balance without that proper balance you're not going to be productive at work so we encourage -- we wanted to take time off. Now a report prepared by north would university and NA GA university. Reveals similar findings. Ted cradle of delta trends the company that designed the report. This stores that offer a work life balance have a higher employee retention rate. He's his quote burning people loud and working them all four weekends makes them less productive. -- says two and a half weekends a month seems to be the best bet for maximizing sales person productivity. And profit. The data collected from 2500. US dealerships between march and bay. The study also fighting that is retention rate increase. So do gross profits. General Motors today appointing Grayson -- line as the company's global purchasing czar. She had been having GM's operations in Brazil. -- line will now oversee the automaker's 77 billion dollar annual purchasing budget. She succeeds Bob Scioscia who was recently reassigned to head GM China. More now on that record fines leveled against Toyota by US regulators. As we told you on -- morning newscasts. Toyota has agreed to pay seventeen point 35 million dollars. The National Highway Traffic Safety Administration says Toyota failed to report a safety defects. In the twentieth ten Lexus RX 350 and RX 400 -- in a timely manner. Toyota maintains its done nothing wrong. Quality officer rates -- angered he says the auto maker settled in part to avoid any time consuming dispute. He hits -- administrator David Strickland says timely reporting of safety defects is critical to public safety. Strickland saying quote every moment of delay has the potential to lead to deaths or injuries on our nation's highways. Edmunds dot com analyst Michelle Krebs says the government is making an example of Toyota. There's another reminder that you don't drag your feet when you have a product issue. In one -- had Toyota paid nearly fifty million dollars in penalties for its handling of recalls. Krebs sees no effect on public perceptions of Toyota. We certainly have seen no affect -- sales rebounded from the previous recalls they've rebounded very well for. Earthquake hits and army but yet a lot of new product out there are so I don't expect the corporate sales at all. The latest case involves potential pedal entrapment caused by unsecured or incompatible. Driver side floor -- Chrysler says it wants to invest nearly 162. Million dollars in an Indiana plant the facility. Finish back in 2008. But never occupied because of a failed joint venture and Chrysler's bankruptcy. The plans would produce nine speed front wheel drive automatic transmissions. Finally a quick update for you at. Volkswagen's his production of its -- time minivans should resume over by summer. The band is based on the Chrysler Town & Country in the US automaker builds the vehicle for VW in Windsor Ontario. A sales drop in ensuing production stoppage. Let the speculation. About the times -- That is our time for today thanks so much for watching everyone. We'll see you tomorrow.

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    Eight polling that Tug of war what heavy duty YouTube has poured threatening to life. You're watching auto news now. Good to see you on this Monday. I'm Tom back for Ford and Chrysler the stakes couldn't be higher. According to true cart dot com heavy duty pickups represent 23%. Of all pick up sales in the US. In one of the main reasons to buy a big truck. Towing capability. a battle is raging between Ford and Chrysler's ram Brad. Over who can claim best in class Ford is threatening legal action if keeps claiming its pickups have besting class We're talking so called fifth wheel or goose neck trailer is connected in the pick up that. So here's the issue. Ford says 2015. F 454. By four crew cab can 31200. House. That's about 12100 pounds more than the highest capacity 3500. Which is rated at 30000. Pounds. But rim says the trucks are not even in the same class. It's is the F 450 is a class four pick up in fact the only class four pick up on the market. says the 3500. Actually competes against the F 350. In GM's 3500. Heavy duties. Reporter Larry tells us Ford does something no other automaker does when setting its maximum payload for the F series. It removes items like the radio. The spare tire the Jack. In the center console in order to produced the maximum number for its payload that's a questionable practice because a component truck over. Into another class. Larry says under the system used by other auto makers the F 450 would be considered class war. For more story in today's print and digital editions of Automotive News. Ford is raising prices on the new one in fifteen aluminum body F 150 pick up. Like 340 dollars to 3385. Bucks. The king ranch sees the biggest price increase over the 2014 model. Ford however has upped the standard equipment in all models of the truck for example to information screens are standard. Our Richard true it is also reporting the auto maker is trimming the number of F 150 models from eleven to five. With the new truck arrives this fall popular name plates such as the raptor in limited will be gone. Dealers started ordering the pick ups today. More business may be on the way to service based in GM dealerships. That's because the auto maker is offering buyers of its 2015 models for monthly vehicle diagnostic reports through OnStar. The move also allows customers to sign up to receive maintenance notifications from their stores. Both services will be offered at no charge for five years under a plan named OnStar basic. Previously. They were available only to paying OnStar subscribers. GM says that customers who are emailed me notifications from their dealerships. Come in for two additional service visits a year on average. Compared with customers who don't receive that. Cash for clunkers a phrase that was all the rage five years ago this month. Officially known as the car allowance rebate system clunkers was a lifeline at a desperate time in the US auto industry. US sales in June of 2009 dropped 28%. wasn't so lawful because every other month that your have been worse. But thanks to clunkers which provided consumers as much as 4500 bucks to trade in an old gas guzzler for a more fuel efficient new vehicle. July 2009 sales were off just 12%. In August sales that year were up 1%. In the end nearly 700000. Vehicles were traded in through the two point 85 billion dollar federal program. Have a great day everyone. We'll see you back here tomorrow.

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