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A 'Go-To' Team for GM Tech (12/21/12)

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  1. General Motors0:25
  2. GM0:40
  3. Berry Gordy2:32
  4. Automotive News3:13
  5. Chrysler 3002:34
  6. Motown2:30, 2:36, 3:07
  7. link systems0:48
  8. Smartphones0:32
  9. summer solstice3:57
  10. gasoline powered2:03

Fri, 21 Dec 2012|

Squad helps buyers get connected; Chrysler brings tablets to service lane, rolls out Motown salute; Lapham on Toyota's timing.

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Automatically Generated Transcript (may not be 100% accurate)

Getting our -- god. We'll show you how free auto makers are using technology. And people to make life easier for customers. That's that. This December 21 edition of auditors now. Let's talk technology today and we'll begin with General Motors. The automaker has hired 2520. Somethings to help car owners. Connect their computers Smartphones and tablets to infotainment systems in GM's vehicles. The specialists will be deployed to GM stores nationwide. That's where they'll -- -- dealership employees. How to use them smiling. Q and in -- link systems. Store staffers in turn can pass along that knowledge to customers who need to. Yeah. It's important to have this certified technical experts. First it's really good to have a go to person at the dealerships and they can make sure that the information I'm receiving is always the same. Meantime Chrysler is providing factory connected tablet technology in its dealership service place. The automaker says the new -- advisor enables customers to cruise through the lanes much faster. A small wireless device plugs into the vehicle's onboard diagnostic port. In quickly gives service personnel all information specific to that customer and there -- Why advisor is now available across Chrysler's US dealer network and there are also plans for global implementation. -- drivers who are tired of tangled phone charging -- might like this. Toyota affiliated supplier dead and so leading the way in creating an integrated in the vehicle wireless phone charger. Folks with compatible phones can place them on the charging surface inside the center console. The technology debuts. In the gasoline powered and hybrid versions. Of the 2013. Avalon limited so there. Detroit is all about the sound. And the trial. Chrysler is out of -- -- saluting not just the motor city but it's signatures now. -- -- -- -- It stars Motown records founder Berry Gordy in also showcases the Chrysler 300 Motown addition. According journeys from Detroit to Broadway where motel on the musical opens in March in the had. Well it has a somewhat familiar ending. Great toppled. This before. The motor city. And so. The special additions 300 by the way. It's pre loaded with 100 tracks from Motown artists. It is Friday and for the last time in 2012. We present to you Automotive News executive editor Edward left. So the mayans got it wrong and today is not the end of the world as we know. But around here it is the first day of winter and the shortest day of the year. Of course for our viewers in the Southern Hemisphere it's the first day of summer and the longest day of the year. You know a lot of goofy stuff seems to happen right around -- time that the seasons change. I mean how else can you explain Toyota being fine for the fourth time since 2010. For failing to properly report safety defect information. And oh by the way Toyota reported the defects in June which just happens to be the month when the summer solstice -- round. Look toilet does a lot of things better than anybody else in the world. And there may have been some initial confusion because -- is well part of the federal bureaucracy. But what the heck. In two years he ought to be able to figure out how and when to report safety defects. About floor mats. I'm Edward lapels and that's how IC. They said in a quick programming note we're off Monday and Tuesday to celebrate the holidays but Jennifer -- and I will be back here on Wednesday. For the first of three specials looking jacket here. Quality well. Have a great holiday week and every one. We hope to see us.

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    Eight polling that Tug of war what heavy duty YouTube has poured threatening to life. You're watching auto news now. Good to see you on this Monday. I'm Tom back for Ford and Chrysler the stakes couldn't be higher. According to true cart dot com heavy duty pickups represent 23%. Of all pick up sales in the US. In one of the main reasons to buy a big truck. Towing capability. a battle is raging between Ford and Chrysler's ram Brad. Over who can claim best in class Ford is threatening legal action if keeps claiming its pickups have besting class We're talking so called fifth wheel or goose neck trailer is connected in the pick up that. So here's the issue. Ford says 2015. F 454. By four crew cab can 31200. House. That's about 12100 pounds more than the highest capacity 3500. Which is rated at 30000. Pounds. But rim says the trucks are not even in the same class. It's is the F 450 is a class four pick up in fact the only class four pick up on the market. says the 3500. Actually competes against the F 350. In GM's 3500. Heavy duties. Reporter Larry tells us Ford does something no other automaker does when setting its maximum payload for the F series. It removes items like the radio. The spare tire the Jack. In the center console in order to produced the maximum number for its payload that's a questionable practice because a component truck over. Into another class. Larry says under the system used by other auto makers the F 450 would be considered class war. For more story in today's print and digital editions of Automotive News. Ford is raising prices on the new one in fifteen aluminum body F 150 pick up. Like 340 dollars to 3385. Bucks. The king ranch sees the biggest price increase over the 2014 model. Ford however has upped the standard equipment in all models of the truck for example to information screens are standard. Our Richard true it is also reporting the auto maker is trimming the number of F 150 models from eleven to five. With the new truck arrives this fall popular name plates such as the raptor in limited will be gone. Dealers started ordering the pick ups today. More business may be on the way to service based in GM dealerships. That's because the auto maker is offering buyers of its 2015 models for monthly vehicle diagnostic reports through OnStar. The move also allows customers to sign up to receive maintenance notifications from their stores. Both services will be offered at no charge for five years under a plan named OnStar basic. Previously. They were available only to paying OnStar subscribers. GM says that customers who are emailed me notifications from their dealerships. Come in for two additional service visits a year on average. Compared with customers who don't receive that. Cash for clunkers a phrase that was all the rage five years ago this month. Officially known as the car allowance rebate system clunkers was a lifeline at a desperate time in the US auto industry. US sales in June of 2009 dropped 28%. wasn't so lawful because every other month that your have been worse. But thanks to clunkers which provided consumers as much as 4500 bucks to trade in an old gas guzzler for a more fuel efficient new vehicle. July 2009 sales were off just 12%. In August sales that year were up 1%. In the end nearly 700000. Vehicles were traded in through the two point 85 billion dollar federal program. Have a great day everyone. We'll see you back here tomorrow.

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